Booked a room with access to the club lounge. The service was great, totally satisfied.

Had a fantastic dining experience at a restaurant with a stunning city view 🌆. the food was fresh and delicious, and the service was top-notch. Special shoutout to the manager, Jagger, for going above and beyond to make our visit memorable.

My room here had a super comfy bed that was like sleeping on a cloud. It also had climate control to keep the room at the perfect temperature, a safe to keep my belongings secure, and a big flat-screen TV for unwinding. 🛏️ Besides, the pool here was fantastic, and I enjoyed sipping on soft drinks at the lobby bar.

We had an amazing stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The location was ideal, right in the heart of the city, close to high-end brands and fantastic dining options like the restaurant in IFS. The staff, especially Adward and Cecilia, provided exceptional service and took great care of us throughout our entire stay. The breakfast spread was delicious, offering a wide selection of tasty foods.

Nothing it is perfect.

The Ritz Carlton in Chengdu offers excellent service with attentive staff, including the helpful concierge Fisher. The hotel is centrally located near Tianfu Square and Chunxi Road, with easy access to People's Park. The rooms are well equipped and the cleaning service is top-notch. The hotel also offers a variety of dining options, a spa, and stunning city views from the lobby and rooms. it provides a relaxing and enjoyable stay.

Felt very welcomed, nothing to complain about.

One of the best things about this hotel is its attention to detail. From the moment you walk in, you're greeted by the delightful sound of a piano playing in the lobby lounge. It creates a great vibe and sets the tone for a pleasant stay. The staff at the front desk are friendly and speak English well, making check-in a breeze. The service throughout is top-notch, with the helpful GM always around to ensure a professional and welcoming atmosphere. Another highlight is the gym, which is well-equipped and perfect for fitness enthusiasts. Additionally, the club lounge is a wonderful addition, offering a range of delicious food and drinks, including a fantastic breakfast and the best cappuccino in town.

All was just fine, no major complaints.

The staff were kind and the hotel was comfortable. The steam room and relaxation bed were enjoyable. The breakfast was delicious. It felt like an oasis in the city.

Impeccable staff, varied breakfast, Michelin restaurant, unique bar, pool, gym.

All was perfect.

I absolutely loved staying at this hotel. The staff was incredibly friendly and helpful, providing top-notch customer service. The location is perfect, within walking distance to the main city square and close to nice local restaurants. The hotel facilities were amazing, with a beautiful sky lobby and a fantastic breakfast.

Absolutely nothing.

This hotel was incredible from start to finish. The staff went above and beyond to make my stay memorable. The facilities were top-notch and the rooms were spacious and well-appointed. The location was perfect, within walking distance of the city center and close to popular attractions. Additionally, the hotel had a great selection of restaurants and shopping options nearby. The breakfast was delicious, with a wide variety of options to choose from. The staff were always friendly and helpful, making me feel welcome throughout my stay.

Can't think of anything.

Our recent stay at a luxury hotel in China was nothing short of incredible. the hotel's location was ideal; there were many options for local restaurants to try out, and the fitness center was impressive with up-to-date equipment. the Front Desk area was always busy, but the friendly staff still provided excellent service. the main restaurant served delectable dishes, and the breakfast had plenty of variety. Our room was spacious, with an exceptional view of the city skyline. the housekeeping staff kept our room pristine and restocked with fresh towels daily.

Some of the Sichuan dishes at the Chinese restaurant did not live up to our expectations.

During the New Year, my stay was great thanks to the amazing complementary drinks and food offered at the lounge area, which made me feel at home. Additionally, the hotel's convenient and central location allowed me to easily explore the city on foot and enjoy all the nearby attractions. Plus, the room was fitted with state-of-the-art facilities, which made my stay even more comfortable.

Although the overall experience was great, the prices for additional services were quite high and this may not fit into everyone's budget. Additionally, the staff at reception could have been more friendly and willing to assist, as some of them seemed aloof and uninterested in helping with guest requests.

The bed in the room was comfortable, and the view was fantastic. the hotel had a great location close to many restaurants and shopping areas. They have a nice pool and delicious breakfast.

The Wi-Fi was spotty and often slow. the staff was not very friendly or helpful at times, and the room's cleaning could have been better.

The value for money at this hotel was excellent, with a comfortable room and a quiet atmosphere. The staff treated us like royalty, always going above and beyond to meet our needs, especially Eli, Stanley, and Robert in the fitness room and breakfast room.

Menu for breakfast could use more options to cater to different tastes and dietary preferences.

I recently stayed at The Ritz-Carlton in Chengdu for a quick getaway. The staff were incredibly friendly and made us feel welcome from the moment we arrived. The highlight of our stay was the delicious all you can eat dim sum at their Chinese restaurant. Our young son loved the fun tent set up in our bedroom, adding an extra touch of excitement to our stay. Additionally, the signature Ritz-Carlton smell throughout the property created a pleasant and inviting atmosphere.